Processing time
The time we need to prepare an order for shipping varies. For details, see individual items or contact info@therapyofthesun.com
Estimated shipping times
Therapy of the Sun will do their best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Refund Policy for Items Purchased
“Items” do not include workshops. See below for a separate refund policy for workshops.
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
Discounted items are final and cannot be returned or exchanged
Returned items must have tags still on and be returned in original packaging
Returned items must have no visible signs of wear or use
To initiate a return or exchange, please complete the following steps:
Your steps should be laid out clearly, linking to relevant pages, such as your online portal.
Contact us at info@therapyofthesun.com with your name, order ID number, and reason for return
You will be responsible for paying the return packaging and shipping costs. Return package to:
15120 Atkinson Ave. Suite 7a Gardena, CA 90249.
You should receive your refund within 5-10 business days of the merchandise being received by vendor. Shipping fees will be paid by the customer. Therapy of the Sun is not liable for lost or damaged items. If you have any further questions, comments, or concerns, please contact us at info@therapyofthesun.com
Refund Policy for Workshops Purchased
Live Workshops
If a participant chooses to cancel their confirmed registration, or cannot or does not
attend the workshop, the following refunds will apply:
The registered participant may invite another person to substitute their place in the workshop (in which they are registered) at any time at no charge;
The registered participant understands that they are holding a spot so reservations for this event are nonrefundable. If they are unable to attend they are in agreement that they are able to transfer their ticket entrance to a friend.
Pre-recorded Workshops
Due to the circumstances, no refunds are provided for pre-recorded workshops. Accessibility to the pre-recorded workshop is provided immediately after purchase.
Therapy of the Sun is not liable for any connectivity issues during your live or pre-recorded workshops. If you have any further questions, comments, or concerns, please contact us at info@therapyofthesun.com